Debt Recovery Officer
The collections industry often has a negative reputation, but that perception is outdated and unfair to the many companies that operate with integrity and compassion. At CCA Commercial Credit Adjusters Ltd., we’re redefining what collections can be by treating people with respect, communicating clearly, and focusing on finding genuine solutions rather than just collecting payments.
If you believe that compassion matters, especially when someone is facing difficult times, this role provides an opportunity to make a real difference. You’ll engage with individuals to offer support, listen without judgment, and help guide them through financial challenges with professionalism and care.
Our downtown Edmonton office is excited to welcome new team members.
• Paid training and licensing to help you feel confident and prepared from day one
• Full-time hours, including standard 8:00 AM to 4:30 PM shifts and prime-time weekday options
• Competitive commission structure that rewards your performance fairly
• Group benefit plan to support your health and peace of mind
• Subsidized public transit to make your commute easier
• On-site Wellness Room for mental health breaks and relaxation
• Secure downtown location that’s convenient and accessible
• Friendly, inclusive, and supportive team culture—we’re here to help each other succeed
• Opportunities for growth and development, whether you’re building a long-term career or gaining valuable experience
• Hands-on learning in credit reporting, credit repair, and personal budgeting
• Team leaders who understand the job and are committed to helping you thrive
• Clear tools and frameworks that guide your decisions and keep things consistent
We believe in treating our team members with the same respect and care we offer to our clients. When you join CCA, you’re not just starting a job—you’re joining a team that values your voice, your growth, and your well-being.
Conditions of Employment
• To meet provincial licensing requirements, you must have a work permit (at least 6 months of validity remaining at time of application), permanent residency, or be a Canadian Citizen
• Be available for full-time work
• Criminal Record Check is required for successful candidates
Apply Now by emailing your resume to: rvaldez@cca.ca
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Additional Info
Job Type : Full-Time, Part-time
Education Level : High School
Experience Level : Not Applicable
Job Function : Administrative, Customer Service